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moneyQuest Privacy Policy
Your privacy is important to us

Privacy Policy

Please read carefully

We are committed to protecting your privacy. We will only use the information you give us, or we collect, about you lawfully in accordance with the Data Protection Act 1998. 

We collect information about you for 2 reasons. Firstly, to process your application and second, to provide you with the best possible service.The type of information we will collect about you includes; 

  • your name 
  • address
  • phone number
  • email address
  • credit/debit card details
  • salary & employment details
  • existing mortgage & financial commitments

We will never collect sensitive information about you without your explicit consent.

If you email us, or give us your email address, we will keep a record of it. We may use it to contact you occasionally about other products and services which may interest you, unless you ask us not to do so. We will not give your email address to any unauthorised third parties. We may also send you text messages. You can ask us to stop sending these messages at any time.

If you receive emails and don't want to in future, please use this email address below to let us remove you from our list - unsubscribe@moneyQuest.co.uk

You are entitled, under the Data Protection Act, to see a copy of any information we hold on you. We are happy to supply such information to you upon written request. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held on a secure, password-protected server. Only authorised personnel may access it. This is in accordance with our internal security policy and the law and the Which? Web Trader Code.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Some services are provided to moneyQuest by authorised third parties such as processing business or obtaining compliance or regulatory advice, which warrant the disclosure of more than just your basic contact details. You agree that personal information held by moneyQuest may be disclosed on a confidential basis, and in accordance with the Data Protection Act 1998, to any such third parties. Calls may be recorded for training and monitoring purposes.

If you have any questions or comments about privacy, please contact us at webmaster@moneyQuest.co.uk

Your home may be repossessed if you do not keep up repayments on your mortgage.

Our mortgage consultation is free. However we charge a fee on completion of a mortgage. Our typical fee for arranging your mortgage is £295, however depending on your circumstances we may charge up to £995.

Existing customers who have previously completed a transaction through moneyQuest will be charged a reduced fee of typically £195, however depending on your circumstances we may charge up to £395.

moneyQuest Mortgage Brokers Limited. Registered Office: 44 Castlegate, Nottingham, NG1 7BJ. Registered in England. No: 06593055.

moneyQuest Mortgage Brokers Limited is an appointed representative of Legal & General Partnership Services Limited, which is authorised and regulated by the Financial Services Authority for advising on and arranging mortgages and insurance.

The Financial Services Authority does not regulate some types of buy to let, commercial, overseas mortgages, tax advice and credit or loans not secured on a property.

Calls may be monitored and recorded for training / compliance purposes. Approval Reference: H93335